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What People Are Saying About Us
MemorySteel - Unity and Resilience.
Our items are born of hardship, shaped by skill, and polished by the pride of a nation that remains unbroken.
Forged by artisans from the remnants of tanks that sought to divide us, these keepsakes now unite us in hope. What was once instruments of war are transformed through creativity into symbols of peace.
Just as our metal has been repurposed, so too have our people found new strength and purpose. Out of struggle, we honor the past yet look ahead to the future.
Our craftsmen pour their spirit into each unique piece, determined to rebuild their lives and country. Their talented hands turn scraps into art, and communities come together to make every collection possible.
These items represent the resilience of Ukraine. Through unity, we heal. With hard work, we create beauty. And with courage, we persevere, key by key, toward the goals of freedom and peace.
Our pieces reflect the indomitable heart of our people. We hope they inspire you to stand with us.
Frequently Asked Questions
When will my order ship?
After your payment is verified, it takes up to 24 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 11 am PST will not be shipped out until the next business day. If you order after 11 am PST on a Friday, your order will likely be shipped out on the following Monday.
Delivery time in Ukraine is approximately 1-5 days from the date of dispatch, the time depends on the courier service. Delivery abroad takes 10-45 business days and may vary depending on delivery location. However, most shipments usually arrive within 10-20 days.
Will I have to pay international taxes & duties?
We cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, in rare occasions custom agents may delay delivery of some packages.
I need to change something on my order. How can I do that?
If you need to change or cancel your order, please contact us immediately. Once our warehouse has processed your order, we will be unable to make any changes.
My order status says "Unfulfilled". What does that mean?
“Unfulfilled” just means that we successfully received your order! Once your order is shipped, you’ll receive a tracking number and your order status will change to “Fulfilled.”
Why was my order canceled?
“If your order was unexpectedly cancelled, chances are that our fraud filter marked your order as fraudulent. If you are certain that that is not true, please order again with a Paypal account. If you do not have Paypal, you can easily sign up at www.Paypal.com”
What is your return/exchange policy?
Any new product can be returned for a full refund within 30 days of delivery. We offer free and easy returns for all domestic and international orders for items placed on memorysteelua.shop. Expedited shipping charges are non-refundable. For warranty claims or parts replacement, please get in touch with us at support@memorysteelua.shop, as the process will be different.
How do I start my free return?
Any new product can be returned for a full refund within 30 days of delivery. We offer free and easy returns for all domestic and international orders for items placed on memorysteelua.shop. Expedited shipping charges are non-refundable. For warranty claims or parts replacement, please get in touch with us support@memorysteelua.shop, as the process will be different.
